Client Success & Marketing Ops Specialist

WW; United States; Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Hybrid work environment

Temporary role through June 2027

Job summary

Weight Watchers is seeking a Client Success Consultant to support marketing, reporting, and project management for the CS team. You will partner with CSMs and internal stakeholders to support key accounts, deliver customized marketing assets, and maintain current CRM data.

The role emphasizes organization, timely communication, and collaboration in a fast-paced, dispersed workforce. Hybrid work options and an equal opportunity employer stance are highlighted.

Qualifications

• Bachelor’s Degree is required.
• 1–3 years of related experience in marketing, sales, client success, project management or wellness industries.
• Proactive self-starter with the ability to drive towards business goals under limited supervision.
• Strong organizational skills with the ability to work in a deadline-driven environment.
• Strong desire for process documentation and improvement.
• Highly collaborative with the ability to build relationships with internal and external partners.
• Excellent time management, planning, prioritizing, logistics and scheduling.
• Excellent written and verbal communication skills.
• Experience with Google Suite and tools such as Hubspot, Looker, Jira is preferred.

Responsibilities

• Serve as an additional support person for the growth objectives of key accounts for Client Success Managers (account owners) based on fluctuating priorities.
• Aggregate client results/reporting and support creation of client-facing presentations; primary focus on key annual and quarterly review reporting.
• Partner with CS SME and Data Analytics on enhanced reporting initiatives.
• Assist in ad hoc initiatives across the book of business, including support of new client launches or relaunches.
• Assist with internal coordination to achieve issue resolution and general client support.

Skills

Written communication

Verbal communication

Organizational skills

Time management

Proactive self-starter

Collaboration

Deadline-driven

Education

Bachelor’s Degree

Tools

Google Suite

Hubspot

Looker

Jira

Job description

Weight Watchers is seeking a Client Success Consultant to support marketing, reporting, and project management for the CS team. You will partner with CSMs and internal stakeholders to support key accounts, deliver customized marketing assets, and maintain current CRM data.

The role emphasizes organization, timely communication, and collaboration in a fast-paced, dispersed workforce. Hybrid work options and an equal opportunity employer stance are highlighted.