Client Success Manager II

Jobgether; Hyde Park Township (IL); Remote; USD 70,000 - 75,000; Full time

Job summary

An innovative talent matching platform is seeking a Client Success Manager II who is passionate about client experience and digital marketing. This role involves managing the entire client journey, from onboarding to renewal, while serving as a strategic advisor. You will lead the implementation of digital solutions, collaborate with cross-functional teams, and proactively drive client retention and satisfaction. If you thrive in fast-paced environments and enjoy building long-term partnerships, this opportunity offers a supportive culture and growth potential in a dynamic industry.

Benefits

Comprehensive medical, dental, and vision coverage

Remote work flexibility

Opportunities for growth

Supportive company culture

Access to professional development resources

Performance-based bonus

Qualifications

• 2+ years in client success or account management.
• Experience with digital marketing strategies.
• Strong organizational and communication skills.

Responsibilities

• Manage client portfolios from onboarding to renewal.
• Implement digital solutions aligned with client goals.
• Identify upsell opportunities and enhance client satisfaction.

Skills

Client Success Management

Digital Marketing

SEO

Content Marketing

Account Management

Project Management

Communication Skills

Organizational Skills

Education

Bachelor's Degree

Tools

WordPress

Squarespace

Shopify

Job description

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Client Success Manager II in Arizona or Texas.

This role is ideal for someone passionate about client experience, digital marketing, and real estate. As a Client Success Manager II, you'll own the full client journey from onboarding through renewal, serving as a strategic advisor and trusted partner. You'll guide the design and implementation of digital solutions, manage client portfolios, and play a key role in retention and satisfaction. This position requires a hands-on, relationship-driven approach, and a knack for managing projects while identifying new value opportunities. If you're energized by fast-paced environments and love building long-term partnerships, this could be the right fit for you.

Accountabilities:

• Manage the end-to-end lifecycle of a large portfolio of clients, from onboarding to renewal
• Lead implementation of digital solutions, ensuring timely delivery and alignment with client goals
• Serve as a strategic partner by understanding each client's brand and objectives, and offering tailored guidance
• Collaborate cross-functionally with design, marketing, and product teams to deliver value
• Proactively identify upsell opportunities and drive client expansion and retention
• Monitor performance metrics and client satisfaction, making improvements to enhance the experience
• Communicate effectively with clients on project status, technical details, and future planning
  
  
  

Requirements

• 2+ years of experience in client success, account management, or software/media implementation
• Familiarity with SEO, paid media, social, and content marketing strategies
• Experience managing high client volume and navigating fast-paced, high-growth environments
• Strong organizational skills and the ability to manage multiple concurrent projects
• Excellent communication skills with a talent for explaining complex concepts clearly
• Prior experience with website platforms (e.g., WordPress, Squarespace, Shopify)
• A collaborative spirit with a passion for innovation and continuous learning
• Interest in or knowledge of the real estate industry is a plus
  
  
  

Benefits

• Base salary of $70,000-$75,000 plus 20% performance-based bonus
• Comprehensive medical, dental, and vision coverage
• Remote work flexibility
• Opportunities for growth in a high-performing, innovative environment
• Supportive and collaborative company culture
• Access to professional development resources
• Inclusion in a fast-growing, well-funded technology company
  
  
  

Jobgether hiring process disclaimer

This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.

Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.

Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.

If you are among the top 5 candidates, you will be notified within 7 days.

If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.

Thank you for your interest!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Non-profit Organizations and Primary and Secondary Education

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