Client Success Manager — Engineering & Site Design

Olsson; Norman (OK); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Olsson is seeking a Client Manager to serve as the main point of contact for a key client or division, building strong relationships, guiding project execution, and ensuring high-quality, responsive service across teams.

The role supports flexible work options, including remote and hybrid schedules, with travel to client sites as needed, and opportunities for growth within a people-centric firm dedicated to communities.

Qualifications

• Ability to contribute and work well on a team.
• Bachelor’s degree in engineering or a related area is preferred.
• A minimum of eight years of client experience with increasing responsibility.

Responsibilities

• Manages a key client account and partners with project managers to lead execution plans.
• Develops client growth strategies and identifies opportunities to cross-sell services.
• Creates client communication plans and provides regular project updates.
• Coordinates with leadership to address client concerns and resolve conflicts.
• Travels for in-office activities, client and site visits as needed.

Skills

Teamwork

Ownership

Community impact

Education

Bachelor’s degree in engineering or related area

Job description

Olsson is seeking a Client Manager to serve as the main point of contact for a key client or division, building strong relationships, guiding project execution, and ensuring high-quality, responsive service across teams.

The role supports flexible work options, including remote and hybrid schedules, with travel to client sites as needed, and opportunities for growth within a people-centric firm dedicated to communities.