Client Success Intern New Cincinnati, Ohio, United States

PatientPoint, Inc.; Cincinnati (OH); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Hybrid work schedule

Intern benefits

Job summary

PatientPoint, Inc. invites rising college students to join as a Client Success Summer Intern in a hybrid role. You will support client accounts, help run advertising campaigns, and collaborate across Client Success, Sales, and Operations while taking ownership of projects.

The position emphasizes strong communication, organization, and proactive problem-solving as you work with cross-functional teams and contribute to improving health outcomes for patients nationwide.

Qualifications

• Must be a current student enrolled in a college or university, ideally entering their senior year.
• Highly motivated, self-starter with strong written and verbal communication skills.
• Preference given to those pursuing a degree in Project Management, Advertising, Communications, Operations Management, or Marketing.

Responsibilities

• Collaborate with Client Success and other functions to support assigned accounts.
• Update/enhance training and reference resources used during onboarding of new hires.
• Collaborate on special projects with Revenue Operations or other leads as assigned.

Skills

Written communication

Verbal communication

Time management

Proactive mindset

Project interest

Education

College student (senior year preferred)

Job description

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Hybrid Schedule: 2 days in office / 3 days at home weekly

Job Summary
The Client Success Summer Intern will support the Client Success team in managing client accounts, executing advertising campaigns, and delivering exceptional client service. This role offers the opportunity to collaborate cross-functionally with Client Success, Sales, and Operations while taking ownership of individual projects and contributing to team initiatives.

What You’ll Do

• Collaborate with members from Client Success and other functions across the organization to support your assigned accounts.
• Work with Client Operations to update/enhance our collection of training and reference resources used during the onboarding of new hires.
• This individual will also be asked to collaborate on special projects with other functional leads across Revenue Operations, as assigned.

What We Need

• Must be a current student enrolled in a college or university, ideally entering their senior year
• Highly motivated, self-starter with strong written and verbal communication skills

Desired Qualifications

• Preference given to those pursuing a degree in Project Management, Advertising, Communications, Operations Management, or Marketing

What You'll Need to Succeed

• Strong communication and organizational skills to manage project tasks and keep stakeholders informed.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• A proactive mindset with problem-solving skills to identify and mitigate project risks or delays

Base Salary Band: $20.00 - $23.00
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors whendeterminingcompensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just onecomponentofPatientPoint’stotal compensation package for employees. Foradditionaldetails on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

About PatientPoint:
PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery ofbehavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and healthbrands with relevant information that is proven to drivehealthier decisions and better outcomes. Learn more at patientpoint.com .

Latest News & Innovations:

• Why is PatientPoint a Best Place to Work! Read More
• Teammate Honored as "Top Woman in Tech". Read More
• Recognized on Vault’s Top Internship List. Read More

What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy , we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V