Client Success & Growth Specialist

FF Inc; Orlando (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay structure

Hands-on training and mentorship

Opportunities for career growth

Job summary

A client-first company in Orlando is looking for an Account Representative to manage client portfolios, build relationships, and drive customer satisfaction. The ideal candidate has 1-3 years of experience in account management or customer service, strong communication skills, and a problem-solving mindset. You'll have the chance to work in a fast-paced environment that fosters growth and collaboration, ensuring clients receive outstanding service and support. Competitive pay and career advancement opportunities are offered.

Qualifications

• 1-3 years in account management, sales, customer success, or customer service preferred.
• Confident presenting products, services, and solutions to clients.
• Organized and reliable, comfortable juggling multiple accounts.

Responsibilities

• Serve as the primary point of contact for client portfolios.
• Build strong, trusting relationships through consistent communication.
• Track performance metrics, service issues, and growth opportunities.

Skills

Strong communication

Customer service

Sales

Problem-solving

Tech-savvy

Tools

CRM platforms (HubSpot, Salesforce, Zoho)

Job description

A client-first company in Orlando is looking for an Account Representative to manage client portfolios, build relationships, and drive customer satisfaction. The ideal candidate has 1-3 years of experience in account management or customer service, strong communication skills, and a problem-solving mindset. You'll have the chance to work in a fast-paced environment that fosters growth and collaboration, ensuring clients receive outstanding service and support. Competitive pay and career advancement opportunities are offered.