Client Success & Growth Manager

Nuvant Consulting Group; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Full-time position

Training and coaching

Clear playbook

Performance-based pay

Advancement opportunities

Job summary

Nuvant Consulting Group in Washington, DC seeks a Client Account Manager to connect with business owners, onboard them to a better payment setup, and ensure ongoing satisfaction. You’ll train with a playbook and collaborate with teammates to resolve questions and grow accounts.

The role is full-time with training, coaching, defined playbooks, and performance-based bonuses tied to monthly results. Advancement is based on performance and outcomes.

Qualifications

• Confident communicator who listens first.
• Reliable, organized and good at following through.
• Open to coaching and eager to grow.
• Background in sales, account management, retail or customer service helps.

Responsibilities

• Open conversations with business owners and understand their goals.
• Review how they accept payments today and where it slows them down.
• Present a payment and point-of-sale setup built for their kind of business.
• Guide them through questions to a confident decision.
• Check in with your accounts after setup so they get the most from it.
• Track your accounts, pipeline and follow-ups in the CRM.

Skills

Confident communication

Active listening

Organized

Coachable

Job description

Nuvant Consulting Group in Washington, DC seeks a Client Account Manager to connect with business owners, onboard them to a better payment setup, and ensure ongoing satisfaction. You’ll train with a playbook and collaborate with teammates to resolve questions and grow accounts.

The role is full-time with training, coaching, defined playbooks, and performance-based bonuses tied to monthly results. Advancement is based on performance and outcomes.