Client Success Specialist | Performance Pay & Growth

Nuvant Consulting Group; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Hands-on training

Weekly coaching

Clear process

Supportive team

Monthly bonuses

Job summary

Nuvant Consulting Group seeks a Client Relations Specialist who thrives with people and can make onboarding smooth. You’ll be the main contact as business owners adopt a better payment and ordering setup, guiding them from day one with a friendly, proactive approach.

The role includes hands-on training, a clear process, and a supportive team, with pay tied to performance and monthly bonuses as you help clients succeed.

Qualifications

• Warm, patient communicator who people trust quickly.
• Organized and dependable with follow-through.
• Coachable and eager to learn.
• Experience in customer service, hospitality, retail or sales helps.

Responsibilities

• Build relationships with business owners and understand how they run things.
• Spot where their current setup costs them money or slows them down.
• Present a payment and point-of-sale solution made for businesses like theirs.
• Answer questions and make the decision feel simple.
• Guide each new client through setup and check in once they’re up and running.
• Keep clean notes and follow-ups in the CRM.

Skills

People skills

Onboarding

Relationship building

Communication

Job description

Nuvant Consulting Group seeks a Client Relations Specialist who thrives with people and can make onboarding smooth. You’ll be the main contact as business owners adopt a better payment and ordering setup, guiding them from day one with a friendly, proactive approach.

The role includes hands-on training, a clear process, and a supportive team, with pay tied to performance and monthly bonuses as you help clients succeed.