Client Success & Growth Associate

Harvestadvertisinginc; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Harvest Advertising Inc is seeking a motivated Client Relations Associate to build strong customer relationships, support client engagement, and contribute to sales and business development initiatives.

This role is ideal for individuals who enjoy working with people, understanding client needs, presenting solutions, and creating positive customer experiences.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Confident and comfortable interacting with customers.
• Strong relationship-building and problem-solving abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.

Responsibilities

• Build and maintain positive relationships with clients and prospective customers.
• Communicate with customers to understand their needs and preferences.
• Identify sales opportunities through client interactions.
• Assist with customer questions, requests, and routine concerns.
• Support promotional and customer acquisition activities.
• Maintain accurate client records and interaction information.
• Track follow-ups, leads, and sales opportunities.
• Collaborate with team members to achieve customer service and sales objectives.
• Represent the company professionally during customer interactions.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused

Relationship-building

Problem-solving

Goal-oriented

Organizational skills

Multitasking

Reliability

Adaptability

Education

High school diploma or equivalent

Job description

About Us

AtHarvest Advertising Inc, we believe every brand has a unique story.That's why we start by understanding your business, your goals, and youraudience. Our team combines creativity with data-driven strategies tocraft campaigns that truly connect.

Job Summary

We are seeking a motivated Client Relations Associate to build strong customer relationships, support client engagement, and contribute to sales and business development initiatives. This role is ideal for individuals who enjoy working with people, understanding client needs, presenting solutions, and creating positive customer experiences.

Responsibilities

• Build and maintain positive relationships with clients and prospective customers.
• Communicate with customers to understand their needs and preferences.
• Identify sales opportunities through client interactions.
• Assist with customer questions, requests, and routine concerns.
• Support promotional and customer acquisition activities.
• Maintain accurate client records and interaction information.
• Track follow-ups, leads, and sales opportunities.
• Collaborate with team members to achieve customer service and sales objectives.
• Represent the company professionally during customer interactions.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Confident and comfortable interacting with customers.
• Strong relationship-building and problem-solving abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.