Client Success & Growth Account Manager

Angela Holbert; Mount Pleasant (SC); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Job summary

Angela Holbert State Farm is seeking an Account Manager to grow our agency through meaningful client relationships and proactive marketing of relevant products and services. You will serve as the liaison between customer needs and agency departments, delivering prompt, friendly service and building lasting trust.

In this role you’ll engage with customers, respond to inquiries about insurance availability, coverages, policy changes, billing, and claims, while pursuing growth opportunities and

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written, verbal, and listening communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing clarification.
• Promote successful and long‑lasting customer relations.

Skills

Sales experience

Client relationship management

Marketing product knowledge

Excellent communication skills

Customer service minded

Anticipating client needs

Relating to customers

Job description

Angela Holbert State Farm is seeking an Account Manager to grow our agency through meaningful client relationships and proactive marketing of relevant products and services. You will serve as the liaison between customer needs and agency departments, delivering prompt, friendly service and building lasting trust.

In this role you’ll engage with customers, respond to inquiries about insurance availability, coverages, policy changes, billing, and claims, while pursuing growth opportunities and