Client Success Engineer (Completions Engineer)

PrePad; Town of Texas (WI); Hybrid; USD 70,000 - 95,000; Full time

Job summary

A leading engineering solutions firm is seeking a Client Success Engineer to enhance client relationships and improve onboarding processes. In this hybrid role, you will work closely with clients to manage complex data inputs and collaborate with the engineering team to optimize workflows. Responsibilities include delivering impactful presentations, cleaning and transforming data, and ensuring a seamless client experience. The ideal candidate must possess excellent interpersonal skills, strong background in data management, and the ability to work across software platforms.

Qualifications

• Current authorization to work in the United States.
• Experience cleaning and transforming data.
• Proven ability to create executive-grade presentations.

Responsibilities

• Partner with clients to ensure a frictionless onboarding experience.
• Work with messy client datasets to extract and transform data.
• Deliver high-impact presentations for client insights.
• Collaborate with engineering to improve user experience.

Skills

Interpersonal skills

Data wrangling

Data management

Presentation skills

Technical problem-solving

Tools

Excel

PowerPoint

SQL

Python

Job description

We're growing fast — and we need someone who can keep up.

PrePad is on a mission to make engineering workflows radically more efficient for completions teams. As our Client Success Engineer, you’ll be the bridge between top-tier clients and our world‑class engineering team. This is a hybrid role — work from home, but be ready to step into a client’s office when needed.

What success looks like

• Clients rave about onboarding — because you made it seamless.
• You know our product inside and out — and make it better every day.
• You distill complex data into sharp, visual, executive‑ready insights.
• You’re the reason clients trust PrePad at every step.
• You become one of the company’s top PrePad users — living in the product daily and helping shape it.
• You can wrangle messy, inconsistent client data into clean, repeatable inputs that make the product shine.

Responsibilities

• Partner with clients to ensure a frictionless onboarding and ongoing experience.
• Work hands‑on with client datasets (often messy and unstructured) to extract, organize, and transform key inputs for PrePad.
• Collaborate with engineering and product teams to continuously improve user experience.
• Deliver high‑impact, boardroom‑level presentations that make data understandable and actionable.
• Serve as an internal expert on completions workflows and client needs.
• Balance technical problem‑solving with strong interpersonal client engagement.

Must‑Have Qualifications

• Current authorization to work in the United States. PrePad does not provide relocation or visa sponsorship. Do not apply if you require sponsorship.
• Stellar interpersonal skills and patience — you’re calm under pressure.
• Experience wrangling, cleaning, transforming, and analyzing data (Excel, scripting, or other repeatable methods).
• Strong background in data management and optimization workflows.
• Experience supporting clients with technical systems.
• Proven ability to create executive‑grade presentations (PowerPoint mastery).
• Comfortable working across software platforms and managing complex data inputs.

Bonus Points

• Experience with SQL, Python, and modern data libraries (NumPy, Pandas, Polars).
• Completions engineering experience, especially frac job planning/execution for operators.
• MBA or equivalent strategic/business training.