Client Success & Engagement Manager

Oasis Resource Management Pvt Ltd; Town of Delhi (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Oasis Resource Management Pvt Ltd is seeking a Client Relationship Manager to build and maintain strong relationships with our clients. You will be the main point of contact, ensuring they receive timely updates, support, and guidance throughout their journey with us.

Ideal candidates are confident, communicative, and dedicated to helping clients succeed, with experience in client servicing or relationship management and a solid command of English.

Qualifications

• Strong interpersonal and communication skills are essential.
• Ability to understand client needs and provide solutions.
• Excellent problem-solving and conflict-resolution abilities.
• Organized, detail-oriented with strong follow-up discipline.
• Comfortable with client calls, meetings, and reporting.
• Ability to manage multiple clients under pressure.

Responsibilities

• Build and maintain strong relationships with clients.
• Serve as the main point of contact for clients.
• Provide timely updates, support, and guidance throughout their journey.
• Coordinate client calls and meetings and prepare reports.
• Track client progress and ensure satisfaction.

Skills

Interpersonal skills

Communication skills

Client needs assessment

Problem solving

Organization

Client reporting

Time management

Stress management

Education

Bachelor's degree in Business, Marketing, or a related field

Tools

CRM software

Client tracking tools

Job description

Oasis Resource Management Pvt Ltd is seeking a Client Relationship Manager to build and maintain strong relationships with our clients. You will be the main point of contact, ensuring they receive timely updates, support, and guidance throughout their journey with us.

Ideal candidates are confident, communicative, and dedicated to helping clients succeed, with experience in client servicing or relationship management and a solid command of English.