Client Success Director

Matrix Medical Network; United States; Remote; USD 120,000 - 166,000; Full time

Job summary

A leading healthcare services organization is seeking a seasoned professional to manage complex client relationships and drive revenue growth. This fully remote position offers a competitive salary and a comprehensive benefits package. The ideal candidate will have a strong background in business development and a passion for improving community health outcomes. Join a collaborative team dedicated to innovation and making a positive impact.

Benefits

Comprehensive benefits package

Flexible work arrangements

Career advancement opportunities

Qualifications

• Minimum of 7 years of experience in healthcare or related field.
• Strong analytical skills and experience in business development.

Responsibilities

• Develop and maintain relationships with complex clients to drive revenue growth.
• Identify business opportunities to upsell products and services.

Skills

Analytical Skills

Communication

Presentation Skills

Education

Bachelor's Degree

Tools

CRM Software

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $166K
- Comprehensive benefits package including medical, dental, vision, and paid time off
- Opportunity for career advancement and growth within the organization
- Fully remote position, allowing for flexible work arrangements
- Chance to make a direct impact on the health and well-being of diverse populations
- Work with a collaborative team dedicated to innovation and community impact

What to Expect (Job Responsibilities):
- Develop and maintain strong relationships with larger and more complex clients to drive revenue growth
- Identify business opportunities to upsell products and services to current clients
- Implement short- and long-term strategies for building client relationships
- Establish strategic and operational metrics to monitor client program health
- Lead cross-functional efforts to resolve client issues and enhance satisfaction

What is Required (Qualifications):
- Minimum of 7 years of experience in healthcare industry or related field
- Bachelor's degree
- Strong analytical skills and experience in business development
- Proficient in Customer Relationship Management (CRM) software
- Excellent communication and presentation skills

How to Stand Out (Preferred Qualifications):
- Experience in key account management and relationship development
- Proven track record in customer satisfaction and retention
- Familiarity with organizational goal setting and strategic planning
- Growth mindset with a focus on continuous improvement

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