Client Success Champion

INFUSE; Bridgeport (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

INFUSE in Bridgeport, CT is seeking a Client Success Specialist to build strong client relationships and ensure successful delivery of our solutions.

You will communicate progress to stakeholders, identify opportunities within the territory, and support sales teams to drive growth. The role emphasizes customer satisfaction and collaborative problem-solving. INFUSE values diversity, equal opportunity, and a supportive work environment.

Qualifications

• Proven track record of managing client relationships.
• Strong communication and interpersonal skills.
• Can handle multiple tasks and priorities in a fast-paced environment.
• Empathetic understanding of client needs and proactive solutions.

Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Ensure timely and successful delivery of solutions according to client needs and objectives.
• Communicate progress of monthly/quarterly initiatives to internal and external stakeholders.
• Identify and grow opportunities within the territory and collaborate with sales teams to drive growth.
• Assist with challenging client requests or issue escalations as needed.
• Provide administrative and operational support, such as data entry and managing schedules.

Skills

Client relationships

Communication

Prioritization

Empathy

Problem solving

Job description

INFUSE in Bridgeport, CT is seeking a Client Success Specialist to build strong client relationships and ensure successful delivery of our solutions.

You will communicate progress to stakeholders, identify opportunities within the territory, and support sales teams to drive growth. The role emphasizes customer satisfaction and collaborative problem-solving. INFUSE values diversity, equal opportunity, and a supportive work environment.