Client Success Associate: Data-Driven Campaigns

Publicis Group; New York (NY); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Flexible time off

Paid holidays

Parental/new child leave

Tuition assistance

401(k)

commuter benefits

Job summary

Epsilon is seeking an Associate, Client Success in New York to coordinate client projects and support cross-functional teams. You will help drive data-driven campaigns, manage timelines, and ensure a high-quality client experience.

The role requires strong organization, communication, and analytic abilities, with in-person client interaction and travel as needed to support meetings and events. This is an early-career, growth-focused position within a global marketing services company.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field is preferred.
• 1-2 years of relevant professional experience within the digital media industry is expected.
• Strong written and verbal communication skills are essential.

Responsibilities

• Support the development and execution of client projects by coordinating internal workflows and ensuring deadlines are met.
• Maintain accurate, real-time project status updates and communicate progress effectively across teams.
• Contribute to the execution of data-driven direct marketing campaigns, including preparation of client and conference materials.
• Analyze large data sets to produce clear, concise reporting that supports Account Executive strategies.
• Track program performance and generate consolidated reports to measure campaign effectiveness.
• Support financial processes by researching and reconciling billing, invoicing, and shipping-related data.
• Build strong working relationships across teams, including management, clients, and cross-functional partners.
• Demonstrate flexibility and problem-solving skills in a fast-paced environment with shifting priorities.
• Provide back-up support to Account Executives as needed.

Skills

Communication skills

Analytical mindset

Organizational skills

Excel proficiency

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Epsilon is seeking an Associate, Client Success in New York to coordinate client projects and support cross-functional teams. You will help drive data-driven campaigns, manage timelines, and ensure a high-quality client experience.

The role requires strong organization, communication, and analytic abilities, with in-person client interaction and travel as needed to support meetings and events. This is an early-career, growth-focused position within a global marketing services company.