Client Success Associate: Campaign Coordination & Growth

Publicis Groupe ANZ; New York (NY); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Flexible time off

15 paid holidays

Paid sick time

Parental/new child leave

Comprehensive health coverage

401(k)

Tuition assistance

Commuter benefits

Professional development

Job summary

Epsilon is hiring an Associate, Client Success to coordinate client projects, track timelines, and deliver data-driven reporting. You’ll partner with Account Executives, Client Services, Billing and other teams to ensure flawless execution and a high-quality client experience.

The role emphasizes in-person client engagement, travel as needed, and growth across account management, data-driven marketing, and cross-functional partnership.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
• 1–2 years of relevant professional experience within the digital media industry.
• Strong written and verbal communication skills.
• Analytical mindset with ability to work with large data sets and translate insights into reporting.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to work independently and collaboratively in a team.

Responsibilities

• Support the development and execution of client projects by coordinating internal workflows and meeting deadlines.
• Maintain accurate, real-time project status updates and communicate progress across teams.
• Contribute to data-driven direct marketing campaigns, including materials preparation.
• Analyze large data sets to produce concise reporting that informs strategies.
• Track program performance and generate consolidated reports to measure campaign effectiveness.
• Assist with billing, invoicing, and shipping data reconciliation.
• Build strong working relationships across teams including clients and management.
• Demonstrate flexibility and problem-solving in a fast-paced environment.

Skills

Communication skills

Analytical mindset

Organizational skills

Team collaboration

Independent work

Problem-solving

Education

Bachelor’s degree in Business/Marketing/Communications

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Epsilon is hiring an Associate, Client Success to coordinate client projects, track timelines, and deliver data-driven reporting. You’ll partner with Account Executives, Client Services, Billing and other teams to ensure flawless execution and a high-quality client experience.

The role emphasizes in-person client engagement, travel as needed, and growth across account management, data-driven marketing, and cross-functional partnership.