Client Success Associate

Ethic; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Ethic in New York, NY is seeking a Client Success Associate to support the growth of our client base. The role focuses on daily client success as the main point of contact for clients in their day-to-day service needs, collaborating with Relationship Managers, Portfolio Managers and the Sustainability team to deliver portfolios.

This in-office position requires daily hands-on client support and steady collaboration across teams to ensure client satisfaction and retention.

Responsibilities

• Serve as the main point of contact for clients in day-to-day service needs.
• Collaborate with Relationship Managers, Portfolio Managers, and Sustainability team to deliver portfolios.
• Focus on daily Client Success as an independent contributor.

Job description

Location: New York, NY (in office at least 5 days a week)

What you'll do:

Ethic is looking for a Client Success Associate to support the growth of our client base. The Client Success function serves as the main point of contact for clients in their day-to-day service needs. You'll work closely with Relationship Managers, Portfolio Managers, and members of Ethic's Sustainability team to deliver portfolios to Ethic's clients.

This role is an independent contributor focused on daily Client Success