Client Success & Accounts Specialist

Cintas; Juneau (AK); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision benefits

401(k)/Profit Sharing/ESOP

Paid Time Off and Holidays

Career Advancement Opportunities

Descripción de la vacante

Cintas in Juneau, Alaska is seeking a full-time Customer Service Representative to answer calls, process accounts, and resolve issues. This role emphasizes accurate data entry, preparing reports and invoices, and handling new accounts and orders.

A High School Diploma or GED is required, with a Bachelor’s degree preferred. Experience with heavy inbound/outbound calls, MS Office, and proofreading is a plus. Competitive benefits are offered.

Formación

• 1+ years customer service experience
• High School Diploma/GED; Bachelor's Degree preferred
• Experience with heavy inbound and outbound calls and transferring calls
• 3+ years business‑to‑business account support
• Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet
• Experience with proofreading and editing documents

Responsabilidades

• answering customer calls and providing prompt issue resolution
• data entry
• assisting in account reconciliation
• preparing reports and invoices
• processing new accounts and orders
• making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues
• occasional miscellaneous projects

Conocimientos

Customer service experience

Communication skills

Multitasking

Inbound/outbound calls

Educación

High School Diploma/GED

Bachelor's degree preferred

Herramientas

Microsoft Office (Word, Excel, Outlook)

Intranet/Internet

Proofreading/editing documents

Descripción del empleo

Cintas in Juneau, Alaska is seeking a full-time Customer Service Representative to answer calls, process accounts, and resolve issues. This role emphasizes accurate data entry, preparing reports and invoices, and handling new accounts and orders.

A High School Diploma or GED is required, with a Bachelor’s degree preferred. Experience with heavy inbound/outbound calls, MS Office, and proofreading is a plus. Competitive benefits are offered.