Client Success & Accounts Coordinator

Glanbia Nutritionals, Inc.; Mooresville (IN); On-site; USD 42,000 - 55,000; Full time

Job summary

Glanbia Nutritionals, Inc. is seeking an Assistant Account Manager to support the Account Management team in delivering exceptional service to clients. The role thrives in a fast-paced environment, solving problems and building strong client relationships.

The position focuses on coordinating with sales, production, logistics, and QA, preparing client reports, and maintaining CRM records. A strong communicator with 1–3 years of related experience will excel in this team-oriented setting.

Qualifications

• 1–3 years of experience in customer service, sales support, or account coordination roles.
• Strong organizational and time management skills with the ability to handle multiple priorities.
• Excellent written and verbal communication skills.

Responsibilities

• Assist Account Managers in managing day-to-day client communications and ensuring timely follow-up on requests and inquiries.
• Support the coordination of internal teams (e.g., sales, production, logistics, and quality assurance) to fulfill client needs efficiently.
• Help prepare client reports, presentations, and documentation to support account reviews and strategic planning.
• Monitor project timelines and deliverables, ensuring deadlines are met and stakeholders are informed of progress.
• Track and update client account information in CRM systems and maintain accurate records.
• Assist in resolving client issues by gathering relevant information and coordinating with appropriate departments.
• Participate in client meetings and calls, taking notes and following up on action items.
• Contribute to the development of client engagement strategies and support upselling or cross-selling initiatives.
• Stay informed about industry trends and client-specific developments to provide relevant insights to the team.

Skills

Customer service

Account management

Communication

Organization

Problem solving

Education

High School Diploma

Tools

Microsoft Office

Made4Net

Traverse Inventory Management

Job description

Glanbia Nutritionals, Inc. is seeking an Assistant Account Manager to support the Account Management team in delivering exceptional service to clients. The role thrives in a fast-paced environment, solving problems and building strong client relationships.

The position focuses on coordinating with sales, production, logistics, and QA, preparing client reports, and maintaining CRM records. A strong communicator with 1–3 years of related experience will excel in this team-oriented setting.