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HelpfulRemote seeks a client-focused Manager to oversee relationships with major brand and retail clients for a market research and analytics platform. You will become an expert in clients’ challenges, drive product adoption and value, and collaborate with Account Executives and Solutions partners to support growth and renewals.
The role allows remote work nationwide in the United States with optional hubs in NYC, Austin, Miami, Denver, Mountain View, or Seattle.
This role focuses on managing relationships with key brand and retail clients for a market research and analytics company. The manager becomes an expert in clients’ business challenges, drives product adoption and value, and works alongside an Account Executive and Solutions partners to support account growth, engagement strategy, and renewals.
Candidates should have at least 3 years of client-facing experience, the ability to build strategic relationships, manage a high-touch and high-volume client base, and identify upsell opportunities. Strong communication skills, self-motivation, and the ability to partner cross-functionally with Account Executives and product teams are expected.
The role can be performed remotely anywhere in the United States, with optional office hubs in NYC, Austin, Miami, Denver, Mountain View, or Seattle. Compensation includes a base salary plus commission, with an on-target annual total near $155,000, along with equity and standard benefits.