Client Stabilization Specialist

Community Bridges; Tucson (AZ); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Generous PTO

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Life insurance

Pet Insurance

Dependent Care Savings

401K with employer match

Wellness programs

Tuition Reimbursement

Job summary

Community Bridges, Inc. (CBI) is seeking a Client Stabilization Specialist to work at a shelter or temporary lodging site in Arizona.

The role focuses on stabilizing individuals and families experiencing homelessness, conducting intakes into HMIS, educating on rules, resources, and providing orientation while in shelter. Responsibilities include face‑to‑face visits, perimeter walks, escalation of issues, coordinating with leadership and Client Care Coordinators, and data entry to support housing

Qualifications

• High school diploma or GED is required.
• Six months of recovery from substance use and/or mental health disorders is required.
• 1–3 years of full-time healthcare-related work experience preferred.
• Valid identification required.
• Behavioral Health Technician (BHT) certification is preferred but not required.
• Will complete CBI Peer Certification within 90 days of hire.
• AZ Fingerprint Clearance Card (Program Specific) required.

Responsibilities

• Stabilize individuals or families entering shelter or lodging.
• Conduct intakes into HMIS and provide orientation.
• Educate on shelter rules, responsibilities, resources, and available services.
• Perform face-to-face visits, perimeter walks, and escalate issues impacting stabilization.
• Communicate with leadership and Client Care Coordinators on program violations to ensure resolution.
• Identify needs for housing prioritization assessments and coordinate services.

Education

High school diploma or GED

Six months recovery from substance use and/or mental health disorders

Job description

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Client Stabilization Specialist

The Community Bridges, Inc. (CBI) Client Stabilization Specialist is a shelter or temporary lodging site‑based position with a primary role of working with individuals and families who are experiencing homelessness. The position will ensure individuals or families who are entering shelter or temporary lodging are stabilized. They will conduct intakes into HMIS, provide education on the rules and responsibilities, resources, and provide overall orientation while in shelter or temporary lodging. The position is responsible for face‑to‑face visits, perimeter walks, and escalation of issues impacting the stabilization of individuals or families in shelter or temporary lodging. Client Care Specialists will ensure communication with leadership and Client Care Coordinators on program violations to ensure issues are addressed so individuals or families can stabilize. The Client Care Specialist will communicate with leadership any identified needs of individuals who present with complex substance use, mental health, housing, and medical care needs to ensure proper coordination of services.

The CBI Client Stabilization Specialist is responsible for completing data entry into the established data system, including violations, end‑of‑shift notes, and room checks. The position is also responsible for identifying the need for completion of a housing prioritization assessment for all individuals.

Skills / Requirements

• High school diploma or GED is required.
• Minimum of six months of recovery from substance use and/or mental health disorders required.
• 1‑3 years of full‑time health care related work experience where experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.
• Valid identification required.
• Behavioral Health Technician (BHT) in accordance with A.A.C. R9‑10‑101.33 and CBI Clinical Policies and Procedures is preferred but not required.
• Will complete CBI Peer Certification within 90 days of being hired.
• AZ Fingerprint Clearance Card (Program Specific).

Benefits

• Generous PTO accrual (5 weeks).
• Medical, Dental, Vision, Disability, Life, Supplemental plans.
• Hospital indemnity / Critical Illness.
• Pet Insurance.
• Dependent Care Savings, Health Care Savings.
• 401K with employer match - 100% vested upon enrollment.
• Wellness programs.
• Tuition Reimbursement and Scholarship Programs, incentives, and more.
• Very competitive pay rates.