Client Specialist - Soho

Brobston Group; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Brobston Group is seeking a Client Specialist to maximize sales in a designated area by delivering outstanding service and deep product knowledge in-store.

You will build lasting customer relationships, support merchandising and omni-channel tasks, and educate colleagues on technology to enhance the shopping experience.

Qualifications

• High school diploma or equivalent.
• 1–2 years of related experience.
• Strong communication, interpersonal, leadership and facilitation skills.

Responsibilities

• Create a seamless, enjoyable in-store experience and cultivate customer relationships.
• Serve as a product knowledge expert and brand ambassador.
• Support merchandising, operational, and omni-channel tasks.
• Use technology proficiently and educate colleagues as needed.

Skills

Communication

Interpersonal skills

Leadership

Facilitation

Education

High school diploma or equivalent

Job description

Summary

The Client Specialist maximizes sales in a designated area, brand, or category by providing outstanding service and product knowledge. The role builds customer relationships and personal clientele while supporting merchandising and the omni-channel experience.

Responsibilities

• Create a seamless, enjoyable in-store experience and cultivate customer relationships.
• Serve as a product knowledge expert and brand or category ambassador.
• Support merchandising, operational, and omni-channel tasks.
• Use technology proficiently and educate colleagues as needed.

Requirements

• High school diploma or equivalent.
• One to two years of related experience.
• Strong communication, interpersonal, leadership, and facilitation skills.
• Ability to think creatively, strategically, and technically, and to work a flexible schedule.
• Ability to stand and walk for extended periods and lift or move up to 25 pounds.