Client Specialist - Intimates - Soho

Brobston Group; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Brobston Group is seeking a Client Specialist to maximize sales by delivering outstanding service and product knowledge. The role focuses on building customer relationships, presenting compelling merchandise, and supporting an omni-channel experience.

You will create a seamless in-store experience, represent the brand with expert fashion knowledge, participate in merchandising tasks, and utilize technology to meet customer needs across channels.

Qualifications

• High school diploma or equivalent.
• At least 1 year of related experience.
• Strong communication, interpersonal, and leadership skills.
• Flexible schedule; ability to stand for extended periods.

Responsibilities

• Create an easy, seamless, and engaging in-store experience while cultivating customer relationships.
• Represent the brand and category with expert product knowledge and a confident fashion voice.
• Participate in merchandising and operational tasks and support colleagues with product education.
• Use technology to support customer service and omni-channel needs.

Skills

Communication skills

Interpersonal skills

Leadership skills

Education

High school diploma

Job description

Summary

The Client Specialist maximizes sales in the assigned category by delivering outstanding service and product knowledge. The role builds customer relationships, maintains compelling merchandise presentation, and supports the omni-channel experience.

Responsibilities

• Create an easy, seamless, and engaging in-store experience while cultivating customer relationships.
• Represent the brand and category with expert product knowledge and a confident fashion voice.
• Participate in merchandising and operational tasks and support colleagues with product education.
• Use technology to support customer service and omni-channel needs.

Requirements

• High school diploma or equivalent.
• At least 1 year of related experience.
• Strong communication, interpersonal, and leadership skills.
• Ability to think creatively, strategically, and technically, and to work a flexible schedule.
• Ability to stand and walk for extended periods, use store technology, and frequently lift or move up to 25 pounds.