Client Specialist - Build Loyal Client Relationships

Talbots; Madison (WI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Generous employee discount

Referral incentive program

Discounts on travel, shopping, and=—ad

Job summary

Talbots in Madison, WI is seeking a part-time associate to deliver exceptional customer service while growing a loyal client base. You will drive sales through relationship building, product knowledge, and proactive outreach.

The role requires flexibility to work evenings, weekends, and holidays in a store environment. The ideal candidate is team-oriented, communicative, and comfortable using POS systems and tablets to assist customers and manage transactions.

Qualifications

• Excellent written and verbal communication skills.
• Strong ability to build relationships with customers and the community.
• Ability to prospect and establish a strong clientele.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences.
• Support service enhancers to build strong relationships with clients.
• Achieve sales and service metrics, including Clientelling/Outreach and Appointment Setting.
• Plan and prioritize tasks to meet customer and business needs.
• Understand customer needs with curiosity and confidence through conversation.
• Share current products and fashion trends to inspire and build trust.
• Participate in community/store activities to promote the Talbots brand.
• Represent the brand image professionally.

Skills

Clienteling

Prospecting

Communication

Teamwork

Sales driven

POS/tech aptitude

Tools

POS systems

iPad/handheld devices

Job description

Talbots in Madison, WI is seeking a part-time associate to deliver exceptional customer service while growing a loyal client base. You will drive sales through relationship building, product knowledge, and proactive outreach.

The role requires flexibility to work evenings, weekends, and holidays in a store environment. The ideal candidate is team-oriented, communicative, and comfortable using POS systems and tablets to assist customers and manage transactions.