Client Solutions & Relationship Banker

Bank of America; Little Rock (AR); On-site; USD 21,000 - 28,000; Full time

Job summary

Bank of America in the United States is seeking a customer-focused team member to engage clients in the lobby and assist with transactions via self-service resources such as mobile banking, online banking, or ATM.

You will educate clients, process cash transactions, and connect them to solutions that meet their goals. The role requires flexibility to work at various financial centers within reasonable distance and may include weekends.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships and deliver for clients.
• Learns and adapts to new information and technology platforms.
• Confident in educating clients on self-service banking transactions.
• Able to work weekends or extended hours as needed.

Responsibilities

• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet financial needs.
• Follow processes to act in clients' and bank's best interest, complying with laws.
• Grow knowledge by partnering with specialists in small business, lending, investments.
• Manage center traffic, appointments, and outbound calls effectively.
• Drive the client experience and manage cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or Associate’s Degree (business management/administration/finance)

Job description

Bank of America in the United States is seeking a customer-focused team member to engage clients in the lobby and assist with transactions via self-service resources such as mobile banking, online banking, or ATM.

You will educate clients, process cash transactions, and connect them to solutions that meet their goals. The role requires flexibility to work at various financial centers within reasonable distance and may include weekends.