Client Solutions Manager – Large-Account Marketing

LinkedIn; New York (NY); Hybrid; USD 120,000 - 173,000; Full time

Job summary

LinkedIn is seeking a Client Solutions Manager (CSM) to manage relationships with large, complex advertising customers within LinkedIn Marketing Solutions. You will analyze campaigns, provide strategy consultations, train clients on targeting and reporting, and collaborate across teams to drive renewal, upsell, and ROI improvements.

Hybrid role based in the US, travel ~20% for meetings and events. Strong analytical background and 3+ years in advertising or sales are required, with preference for

Qualifications

• 3+ years of experience in advertising, marketing, or sales.
• 2+ years of media sales, digital media account management or auction based or programmatic campaign management and optimization experience.
• 5+ years of auction based or programmatic campaign management and optimization experience (i.e. Social, Google Adwords, SEO/PPC, ad exchange/trading desks)
• Experience in media account management
• Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising/media analytics
• Ability to think strategically with a proven track record of providing consultative and data-driven solutions
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Ability to work independently and collaborate cross-functionally
• Experience working with large customers

Responsibilities

• Build relationships with clients and develop a deep understanding of their business and objectives to provide best-in-class customer engagement.
• Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are met.
• Provide recommendations and training on targeting, implementation, optimization, and reporting.
• Leverage technology to drive performance-oriented marketing solutions.
• Advise on creative and content development, leveraging marketing expertise to maximize performance and delivery.
• Support customer education including a best-in-class onboarding experience and ad hoc client education.
• Work effectively with cross-functional partners in sales, marketing, finance, technical support, product, product marketing and insights to ensure customer success.
• Represent the voice of the customer through collaboration with product teams to influence campaign management tools and ensure customer needs are met.
• Grow and maintain existing business through renewals, tactical reactivations and upsells.
• Co-develop a strategic plan for your book of business with your Account Executive.
• Use data and insights to highlight the value of advertising, demonstrate ROI, and make recommendations for optimizations and additional investment.
• Inspire innovation by regularly sharing ideas and best practices with peers and sales leaders.
• Embrace our learning culture to develop yourself as a sales professional and colleague to your peers and internal partners.
• Travel requirements: approximately 20% for client meetings, industry events, and team collaboration.

Skills

Campaign Optimization

Digital Advertising

Digital Marketing

Media Account Management

Job description

LinkedIn is seeking a Client Solutions Manager (CSM) to manage relationships with large, complex advertising customers within LinkedIn Marketing Solutions. You will analyze campaigns, provide strategy consultations, train clients on targeting and reporting, and collaborate across teams to drive renewal, upsell, and ROI improvements.

Hybrid role based in the US, travel ~20% for meetings and events. Strong analytical background and 3+ years in advertising or sales are required, with preference for