Client Solutions Manager

Acosta

United States

On-site

USD 60,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Career development opportunities

Work-life balance programs

Flexible working hours

Job summary

An established industry player is seeking a Client Solutions Manager to serve as the trusted expert between the company and its clients. This role involves developing strong relationships, analyzing product performance, and coordinating initiatives to enhance client satisfaction. The ideal candidate will have a proven track record in client management, outstanding organizational skills, and proficiency in Microsoft Office. Join a dynamic team that values your growth and offers a supportive environment for your career advancement. This is an exciting opportunity to make a significant impact in a collaborative setting, driving success for both clients and the company.

Qualifications

4+ years management experience in merchandising/marketing environment.
Proven success in client relationship management and project management.

Responsibilities

Establish and maintain client relationships to drive sales.
Coordinate client-specific reporting and new initiatives.

Skills

Client relationship development

Project management

Organizational skills

Verbal communication

Written communication

Problem resolution

Leadership

Education

Bachelor of Arts Degree

Degree in Business or Marketing

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

The Client Solutions Manager is primarily responsible for establishing themselves as the "trusted expert", direct owner and serve as the main conduit between the company and our client. This individual will also be responsible for developing and supporting a positive relationship between the internal teams and the external client teams. The result will be driving sales of our clients' products at retail and growing their business relationship with the company.

Essential Functions of this position

Clarify client expectations for the leadership team and continually validate that we are meeting and exceeding outlined expectations.
Provide extensive, insightful analysis recommendations and product performance for assigned national and/or regional retail circuits.
Coordinate all new initiatives and client-specific reporting.
Integrate them into the business, attends all relevant meetings and works on further developing the relationship with external client teams.
Communicate confidently and concisely with executive-level contacts within the company, clients and assigned retail circuits while providing recommendations based on solid research and analysis.
Work collaboratively with the client account team to develop account plans and strategies.
Responsible for all client service issues.
Respond to and resolve issues in a timely manner, balancing customer satisfaction, quality, and relevance.
Manage the communication of client expectations throughout entire account team.
Collaborate with internal account leadership team to provide actionable strategy recommendations in order to drive sales in the most efficient and cost-effective manner.

Qualifications

Bachelor of Arts Degree

Experience Requirement:

Bachelor's (Degree in Business, Marketing or related field), and four or more years management experience in a merchandising/marketing environment or any similar combinations of education and experience.

Knowledge, Skill and Ability Requirements:

Proven success in senior level client relationship development and management.
Outstanding organizational skills, attention to detail, project management experience, and prioritization of tasks.
Superior interpersonal skills to work closely with other team members and the client.
Professional attitude and strong leadership skills.
Strong verbal and written communication and presentation skills.
Excellent judgment, effective problem-resolution skills, and the ability to balance multiple demands.
Experience directly managing employees.
Must have an advanced / expert understanding and ability to use Microsoft Office products, primarily Word, Excel, PowerPoint and Outlook.

About Us

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.

We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement.

Ready for a career path that’s as unique as you? Discover your path at Acosta Group!

We empower you to Discover Your Path and fully embrace BEING YOU as you shape your journey with us. At Acosta Group, we value equal opportunity in employment practices and career progression. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race/ethnicity, gender/gender identity, disability, veteran status, or any other basis protected by federal, state, and local laws. Acosta Group will provide reasonable accommodations for applicants with physical or mental disabilities to complete applications or interviews for employment. If reasonable accommodation is needed to participate in the job application or interview process, please contact EmployeeServices@acosta.com

Acosta Group and its subsidiaries believe the posted compensation range accurately reflects this role at the time of posting. Final pay may vary based on qualifications and location, and the range may be updated in the future.

Acosta Group is an E-Verify employer. By applying, you agree to our Privacy Statement and Terms of Conditions.

Seniority level