Client Solutions Manager

Scalero

New York (NY)

Remote

USD 70,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Quarterly Bonus

Health insurance

Company laptop provided

Local WeWork access

Job summary

A marketing agency is seeking a Client Solutions Manager to partner with clients and develop marketing strategies across various channels. This position requires strong communication skills and the ability to oversee multiple projects while driving growth. The role is fully remote and allows for collaboration with a global team, offering a competitive salary along with benefits such as health insurance and a quarterly bonus.

Qualifications

2+ years of experience in marketing, client-facing, or strategy roles.
Hands-on experience with email marketing, push, or SMS campaigns.
Excellent organization and project management skills in fast-paced environments.

Responsibilities

Partner with clients to understand their business and lifecycle objectives.
Collaborate with internal teams to analyze data and optimize campaign performance.
Manage multiple projects simultaneously with exceptional attention to detail.

Skills

Project management

Client communication

Analytical skills

Email marketing

Problem-solving

Tools

Notion

HTML/CSS

Salesforce

Job description

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About Scalero

Scalero is a full-service Lifecycle Marketing agency helping fast-growing businesses with strategy, email design, and CRM tools. Founded in 2019, we’ve grown to 30+ team members, working with brands like Notion, Figma, and Carnival Cruise Lines. As a startup, we offer opportunities to take on diverse challenges and grow. We’re now hiring a Client Solutions Manager to manage client success and drive strategy. In this role, you’ll work across industries, scale businesses with marketing tools, and ensure our team thrives—because our clients’ success drives our own.

Summary

We're looking for a Client Solutions Manager to partner with clients, understand their marketing goals, and develop strategies across email, push, and SMS channels. This role requires strong communication, problem-solving skills, and the ability to manage multiple projects while driving measurable growth for our clients.

This is a fully remote position based in New York, Charleston, or the San Francisco Bay Area offering flexibility and the chance to collaborate with a global team. While remote work is core to our culture, we also have offices and team members in each of these cities.

Responsibilities

Partner with clients to understand their business and lifecycle objectives and develop marketing strategies across email, push, and SMS channels.
Collaborate with internal teams, including developers, to analyze data and optimize campaign performance.
Lead client communications, ensuring alignment on goals, deliverables, and expectations.
Manage multiple projects simultaneously with exceptional attention to detail and strategic prioritization.
Leverage problem-solving and analytical skills to identify opportunities and tailor solutions to client needs.

Qualifications

2+ years of experience in marketing, client-facing, or strategy roles.
Hands‑on experience with email marketing, push, or SMS campaigns.
Excellent organization and project management skills in fast‑paced environments.
Basic familiarity with HTML/CSS and flexibility to work with various ESPs, CRMs, and CDPs.
Experience with analytics, reporting, or BI tools is a plus.
Comfortable using project management tools (we use Notion).
Bonus: Experience with ESPs like Simon Data, Klaviyo, Braze, Customer.io, Salesforce, or HubSpot.

Compensation and benefits