Client Solutions Manager

gobravvo; City of Saratoga Springs (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

Stark Tech in New York is seeking a Client Solutions Manager to lead market-specific strategies, connecting market intelligence with actionable plans across service lines. You will collaborate with regional leadership and cross-functional teams to address client challenges.

The role emphasizes stakeholder engagement, discovery sessions, and ongoing progress updates to ensure solutions align with corporate strategy and regional priorities.

Qualifications

• Bachelor’s degree in Business Administration, Logistics, Engineering, or related field is required.
• MBA is preferred.
• At least 10 years of industry-related experience.
• Experience with building automation software such as Andover Controls Infinity and Continuum preferred.
• Expert knowledge of CAD software, MS Office, Oracle, IIS, and MS-SQL preferred.

Responsibilities

• Lead the creation and execution of strategic proposals that integrate multiple service lines.
• Facilitate discovery sessions with clients and internal subject matter experts.
• Ensure all solutions align with corporate strategy and regional priorities.
• Cultivate and maintain strong relationships with stakeholders, both internally and externally.
• Provide regular progress updates and status reports to relevant parties.
• Leverage market intelligence to recommend strategies and service enhancements.
• Address client challenges and deliver tailored, innovative solutions.
• Perform additional duties as assigned to support organizational goals.

Skills

Leadership

Strategic Planning

Client Stakeholder Management

Communication

Analytical Thinking

Cross-functional Collaboration

Education

Bachelor's degree in Business Administration/Logistics/Engineering or related field

MBA preferred

Tools

Andover Controls Infinity

Continuum

CAD software

MS Office

Oracle

IIS

MS-SQL

Job description

The Client Solutions Manager is a key leadership position responsible for developing and executing comprehensive strategies that directly support an organization's long-term objectives and foster sustainable growth. This full-time role is central to connecting market intelligence with actionable business plans, ensuring that the company remains competitive and responsive to the evolving needs of its clients. As a Client Solutions Manager, you will work closely with regional leadership, as well as cross-functional teams, to identify market trends, address client challenges, and deliver innovative, tailored solutions across multiple service lines.

In this role, the Client Solutions Manager will lead the creation and presentation of strategic proposals, integrating various service offerings to meet specific client requirements and market demands. By facilitating discovery sessions with clients and internal subject matter experts, the Client Solutions Manager ensures that all solutions align with the broader corporate strategy and regional priorities. This dynamic position also requires the cultivation of strong relationships with stakeholders, both internally and externally, to foster collaboration and ensure the successful implementation of initiatives.

Regular communication and progress updates will be a critical aspect of the Client Solutions Manager position, ensuring all relevant parties are informed and aligned. By leveraging market intelligence, the Client Solutions Manager will recommend new strategies and service enhancements designed to improve the organization's competitive position and deliver exceptional value to clients. Additional duties may be assigned as needed to support organizational goals and continuous improvement efforts.

Working as a Client Solutions Manager at Stark Tech provides the opportunity to be part of a forward-thinking company specializing in facilities and energy solutions. Stark Tech is known for integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies such as renewable natural gas conversion and advanced energy storage solutions. The organization is committed to employee well-being, offering a supportive work environment with a focus on professional growth, competitive compensation, and a comprehensive benefits package.

If you are passionate about driving results, possess a strong background in business administration, logistics, or engineering, and are eager to make a tangible impact, this role provides a platform to advance your career while contributing to a mission-driven organization. Take the next step in your professional journey by applying for the Client Solutions Manager position and become an integral part of a team dedicated to excellence and innovation in the industry.

Client Solutions Manager - Summary

• Full-time leadership role focused on developing and executing market-specific strategies.
• Works closely with regional leadership and cross-functional teams.
• Drives sustainable growth and aligns solutions with long-term organizational objectives.
• Leverages market intelligence and client feedback to recommend new strategies.

Duties & Responsibilities

• Lead the creation and execution of strategic proposals that integrate multiple service lines.
• Facilitate discovery sessions with clients and internal subject matter experts.
• Ensure all solutions align with corporate strategy and regional priorities.
• Cultivate and maintain strong relationships with stakeholders, both internally and externally.
• Provide regular progress updates and status reports to relevant parties.
• Leverage market intelligence to recommend strategies and service enhancements.
• Address client challenges and deliver tailored, innovative solutions.
• Perform additional duties as assigned to support organizational goals.

Salary & Benefits

• Competitive pay commensurate with experience and industry standards.
• Comprehensive benefits package, including medical coverage and wellness programs.
• Paid time off and 401(k) with employer match.
• Career development opportunities and pathways for advancement.
• Employee-focused, supportive work environment with a commitment to well-being.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Logistics, Engineering, or related field required.
• MBA preferred.
• At least 10 years of industry-related experience.
• Working knowledge of building automation software such as Andover Controls Infinity and Continuum preferred.
• Expert knowledge of CAD software, MS Office suite, Oracle, IIS, and MS-SQL preferred.

Ideal Candidate Snapshot

• Proven leadership and strategic planning skills.
• Excellent communication and stakeholder management abilities.
• Strong analytical and problem-solving skills, with the ability to develop tailored solutions.
• Experience collaborating with cross-functional teams and facilitating client discovery sessions.
• Passion for innovation and continuous improvement within a fast-paced, client-focused organization.

Other Relevant Information

• Stark Tech is a recognized leader in facilities and energy solutions, offering advanced technologies and sustainable practices.
• The role is based in a growing organization that values employee contributions and fosters professional growth.