Client Solutions Engineer

LHH; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

An established industry player is seeking a versatile Client IT Solutions Engineer to join their dynamic team. This exciting role involves working closely with clients to deliver tailored technical solutions while enhancing internal operations. You will leverage your strong backend development skills and problem-solving abilities to ensure seamless integrations and monitor system performance. The company values collaboration and offers a supportive environment for career growth. If you're passionate about technology and eager to make a significant impact, this opportunity is perfect for you.

Benefits

Medical, dental, and vision insurance

401(k) retirement plan

Generous time off

Paid maternity and parental leave

Career development support

Qualifications

• 2-5 years in technical solutions or systems engineering role.
• Experience with software integrations and backend development.

Responsibilities

• Work with clients during technical onboarding and ensure smooth integrations.
• Monitor internal systems and resolve technical issues for clients.

Skills

Backend software development

Problem-solving

Client-facing technical support

Communication skills

API integrations

DevOps practices

Agile methodologies

Education

Bachelor’s degree in Computer Science

Equivalent experience

Tools

System monitoring tools

Deployment pipelines

IT service management frameworks (e.g., ITIL)

Job description

This range is provided by LHH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Executive Recruiter - Technology at LHH | DBIE Advocate | Relationship Builder

LHH Recruitment Solutions is looking for a versatile and detail-oriented Client IT Solutions Engineer. This role involves both client-facing technical solutions and internal operations. The ideal candidate will have a strong technical background (Backend development heavy), excellent problem-solving skills, and the ability to collaborate effectively with clients and internal teams.

As a Client IT Solutions Engineer, you will be part of a team that uses the company's proprietary software to deliver precise and efficient studies, enhancing business benefits. Their clients span various industries, including engineering, manufacturing, software, architecture, and food and beverage.

This is a Direct Hire, Full Time position, under a W2 (not open to C2C). Position is REMOTE, must be able to work on PST time zone.

**Employer is not able to support in visa transfer or sponsorship at this time.**

Key Responsibilities:

• Work with clients during technical onboarding, design solutions, and ensure smooth integrations. Act as a technical liaison, troubleshoot issues, and develop custom scripts or tools.
• Monitor and maintain internal systems, analyze data discrepancies, support application deployments, and resolve technical issues for clients and in-house.
• Collaborate with product management and internal teams, provide feedback to improve systems, and document technical processes.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• 2-5 years in a technical solutions, operations, or systems engineering role.
• 2-5 years of experience with Backend software development (must be able to debug and assist with UI build outs).
• 2+ years of experience in system monitoring tools, deployment pipelines, and debugging techniques.
• 2-5 years of experience with Software Integrations.
• 2+ years of experience with Azure and Agile methodologies.
• 2+ years of experience in a client-facing technical support role (escalated issues).
• Excellent communication, problem-solving, and customer service skills.
• Ability to work autonomously and within a team, handle sensitive data confidentially, and recognize when to escalate incidents.
• Experience with API integrations, CI/CD pipelines, DevOps practices, and IT service management frameworks (e.g., ITIL), preferred!

Compensation and Benefits:

• Expected Salary range: 110k - 150k
• Competitive Benefits: We offer comprehensive compensation packages, including medical, dental, vision, life insurance, short-term disability, identity protection, and a 401(k) retirement plan - 90% coverage per employee.
• Generous Time Off: Enjoy 3 weeks of paid vacation, 8 paid holidays, and a paid week off between 12/25-1/1.
• Family-Friendly Policies: We provide paid maternity leave and paid parental bonding leave.
• Career Development: Our supportive team is committed to helping you achieve your career goals.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology