Client Solutions Banking Associate – Growth & Impact

FCBank; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

401K with match

Paid time off

Leaves policy

Employee assistance program

Wellness program

Loan rate discounts

Rewards program

Job summary

FCBank in Columbus, OH is seeking motivated Universal Associates to deliver a tailored banking experience. You will greet clients, discuss needs, and recommend appropriate products and services. The role includes performing transactions, opening accounts, and handling retail lending with a focus on accuracy and compliance.

The position emphasizes building relationships, meeting performance targets, and maintaining high standards of integrity and professionalism in line with bank policies.

Qualifications

• LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents; professional communication.
• TECHNOLOGY SKILLS: Proficient with basic computer systems, email, and internet applications.
• MATHEMATICAL SKILLS: Ability to perform basic arithmetic operations.
• REASONING ABILITY: Apply common sense understanding to carry out instructions and solve problems.

Responsibilities

• Greet clients enthusiastically and engage in conversations; uncover opportunities and recommend solutions.
• Deliver an exceptional banking experience with every interaction.
• Perform transactions, account openings, and basic retail lending with accuracy.
• Follow bank policies and procedures to ensure security and compliance.
• Meet or exceed performance targets related to customer satisfaction and product sales.

Skills

Language skills

Technology skills

Mathematical skills

Reasoning ability

Education

High school diploma or GED

Job description

FCBank in Columbus, OH is seeking motivated Universal Associates to deliver a tailored banking experience. You will greet clients, discuss needs, and recommend appropriate products and services. The role includes performing transactions, opening accounts, and handling retail lending with a focus on accuracy and compliance.

The position emphasizes building relationships, meeting performance targets, and maintaining high standards of integrity and professionalism in line with bank policies.