Client Experience Banking Advisor

94-1687665 Bank of America, National Association; Town of Springfield (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

Bank of America Corporation is seeking a client-focused team member to assist clients with transactions and self-service banking. You will build relationships, educate clients on digital options, and connect customers to appropriate financial solutions.

The role requires strong communication, a service mindset, and the ability to handle cash and drive the client experience across the branch. This position supports a Busy financial center environment, includes weekend/extended hours as needed,

Qualifications

• Enthusiastic, self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships.
• Delivers client experience improvements through proactive service.

Responsibilities

• Executes risk culture and aims for operational excellence.
• Builds relationships to meet client financial needs.
• Follows processes and laws to act in clients' and bank's best interest.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives client experience and currency with cash handling responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Education

High School Diploma / GED

Job description

Bank of America Corporation is seeking a client-focused team member to assist clients with transactions and self-service banking. You will build relationships, educate clients on digital options, and connect customers to appropriate financial solutions.

The role requires strong communication, a service mindset, and the ability to handle cash and drive the client experience across the branch. This position supports a Busy financial center environment, includes weekend/extended hours as needed,