Client Solutions Banker — Relationship & Growth

Bank of America; Forest Hill (MD); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Job summary

Bank of America in Forest Hill, MD is hiring to serve clients in a busy financial center. You will educate clients on self-service options and perform cash transactions, while building relationships and guiding clients to suitable financial solutions.

The role emphasizes client experience, accurate cash handling, and collaboration with experts in lending, investments, and small business services. Strong communication and a proactive attitude are valued.

Qualifications

• Is enthusiastic and highly motivated with a strong work ethic.
• Able to learn and adapt to new information and technology.
• Excellent communication and relationship-building skills.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions.
• Processes cash transactions accurately and efficiently.
• Develops deep knowledge of client financial priorities to connect them to solutions.
• Builds relationships to meet clients' financial needs.
• Partners with specialists in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and adheres to laws and policies.

Skills

Customer service orientation

Sales experience

Cash handling

Communication skills

Time management

Education

High School Diploma

Job description

Bank of America in Forest Hill, MD is hiring to serve clients in a busy financial center. You will educate clients on self-service options and perform cash transactions, while building relationships and guiding clients to suitable financial solutions.

The role emphasizes client experience, accurate cash handling, and collaboration with experts in lending, investments, and small business services. Strong communication and a proactive attitude are valued.