Client Solutions Banker — In-Branch

Bank of America; Seattle (WA); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in Seattle is seeking an energetic team member to assist clients with self-service banking and cash transactions. You will build relationships, educate on online and mobile banking, and guide clients to appropriate financial solutions.

The role emphasizes customer focus, adherence to procedures, and the ability to work weekend or extended hours as needed to serve clients across branches.

Qualifications

• Minimum education is high school diploma or equivalent.
• Experience delivering client-focused service with strong problem solving.
• Willingness to learn and adapt to new banking platforms.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service banking.
• Process cash transactions accurately and efficiently for clients.
• Builds relationships to meet financial needs and connects clients to solutions.
• Manage center traffic, appointments, and outbound calls.
• Follow established processes while complying with laws and regulations.
• Support client experience and drive the bank's risk culture.

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Account Management

Education

High School Diploma / GED

Job description

Bank of America in Seattle is seeking an energetic team member to assist clients with self-service banking and cash transactions. You will build relationships, educate on online and mobile banking, and guide clients to appropriate financial solutions.

The role emphasizes customer focus, adherence to procedures, and the ability to work weekend or extended hours as needed to serve clients across branches.