Client Solutions Banker — Build Lasting Relationships

Bank of America; Flagstaff (AZ); On-site; USD 34,000 - 42,000; Full time

Job summary

Bank of America in Flagstaff, AZ, seeks a customer-focused team member to assist clients in the lobby, educate on transactions, and guide them to self-service options such as mobile and online banking. You will handle cash responsibly, build relationships, and help clients achieve their financial goals, including weekend shifts as needed.

The role emphasizes adherence to policies and laws, collaboration with specialists in lending and investments, and a strong commitment to delivering a superior

Qualifications

• Bachelor's degree or business-relevant associate’s degree is preferred.
• Experience in financial services or sales environment is a plus.
• Strong ability to learn and adapt to new information and technology platforms.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions via self-service resources (mobile, online, ATM).
• Processes cash transactions accurately and efficiently as needed.
• Fosters deep conversations to understand financial goals and connects clients to suitable solutions.
• Builds relationships with clients to meet financial needs and provide excellent service.
• Drives the client experience and ensures adherence to laws and regulations.
• Manages cash responsibilities and supports branch operations to maintain workflow quality.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's degree or business-relevant Associate’s Degree

Job description

Bank of America in Flagstaff, AZ, seeks a customer-focused team member to assist clients in the lobby, educate on transactions, and guide them to self-service options such as mobile and online banking. You will handle cash responsibly, build relationships, and help clients achieve their financial goals, including weekend shifts as needed.

The role emphasizes adherence to policies and laws, collaboration with specialists in lending and investments, and a strong commitment to delivering a superior