Client Solutions Advisor

Bank of America; Allentown (Lehigh County); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring a client-facing banking associate in Allentown, PA. You will engage clients in the lobby, educate them on self-service options, and accurately process cash transactions while building relationships to meet financial needs.

Responsibilities include managing center traffic, outbound calls, and partnering with experts in lending and investments. Strong communication, time management, and a client-first mindset are essential.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships.
• Delivers a client-centric banking experience.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes to do what is right for clients and the bank, adhering to laws/regulations.
• Grows business knowledge by partnering with experts in lending/investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is hiring a client-facing banking associate in Allentown, PA. You will engage clients in the lobby, educate them on self-service options, and accurately process cash transactions while building relationships to meet financial needs.

Responsibilities include managing center traffic, outbound calls, and partnering with experts in lending and investments. Strong communication, time management, and a client-first mindset are essential.