Client Services Warehouse Technician - Trade Shows

Exhibitsbygenesis; High Point, Northern (NC, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Genesis Exhibits is seeking an experienced Client Support Services Technician to join our High Point, NC warehouse team. You will provide labor support for trade show booth builds, inventory updates, refurbishment, and field service installs/dismantles, with occasional travel and overtime as needed.

Based at our 26,000 sq ft facility, you will interpret CADs and drawings, manage assets, operate forklift and related equipment, and ensure safe, accurate handling of materials.

Qualifications

• High School diploma or equivalent; some college is a plus.
• Strong written and verbal communication skills.
• Detail oriented with ability to follow procedures.
• Proficiency with MS Office (Excel/Word/Outlook).
• Experience in warehouse and trade show field service.

Responsibilities

• Organize and maintain all client exhibit assets.
• Interpret CADs, renderings, drawings, job request forms, etc.
• Repair products as part of refurbishment and re-inspection.
• Track and update warehouse inventory using custom applications.
• Operate forklift, scissor lift, Genie lift, and related equipment.
• Support on-site builds, I&D labor, and supervision.
• Follow safety rules and keep workspace clean and organized.
• Occasional travel and overtime as needed.

Skills

Detail oriented

Written and verbal communication

Customer service

Physical stamina

Education

High School diploma or equivalent

Some college

Tools

MS Office

Excel

Word

Outlook

CAD interpretation

Forklift operation

OSHA 10 (a plus)

Forklift Certification (a plus)

Job description

Genesis Exhibits is a world-class trade show exhibit / branded environment design & manufacturing group with an extraordinary 37-year history, based in North Carolina, serving clients around the globe. Our fast-paced, high-volume team is seeking an experienced Client Support Services Technician at our 26,000 sq ft High Point, NC warehouse.

The Genesis Client Support Services Technician provides labor support for trade show booth builds, inventory updates, product re-inspection, field service installs/dismantles, dock receiving and any additional physical warehouse needs. The CSST follows existing protocols to ensure warehouse-related projects are completed in an organized and accurate manner.

Responsibilities Include

• Organize and maintain all client exhibit assets
• Knowledge of in‑house and vendor product lines and services
• Interpret CADs, renderings, drawings, job request forms, etc.
• Repair product as part of the re‑inspection & refurbishment process
• Track and update warehouse inventory using custom computer applications
• Maintain a clean and orderly workspace and tool cart
• Follow all safety requirements as set forth by management
• Stock warehouse supplies/raw materials as needed
• Support trade show floor requirements including I&D labor and supervision
• Operation of warehouse machinery including forklift, scissor lift, Genie lift etc.
• Short notice U.S. travel for on‑site builds/supervision
• Work overtime hours, as needed

Desired Education, Skills, Experience and Requirements

• High School diploma or equivalent, some college is a plus
• Detail oriented with strong written and verbal communication skills
• Working knowledge of MS Office applications, Excel, Word & Outlook
• 2 to 4 years of experience in a warehouse setting
• 2 to 4 years of trade show field service experience (on‑site builds)
• 1 to 3 years of face‑to‑face client support
• Specific vision abilities required for this job include excellent close‑up vision, distance vision, peripheral vision, depth perception and ability to adjust focus in varied lighting
• Capable of lifting 75 lbs unassisted
• Able to spend 8+ hours standing, walking, lifting, kneeling, pushing and pulling, and climbing ladders (combined)
• Valid NC driver’s license
• Reliable vehicle
• OSHA 10 Certification (a plus but not required)
• Forklift Certification (a plus but not required)

This is a full‑time position based at our High Point, North Carolina headquarters. Occasional travel is required. Salary will depend upon experience and education. Genesis Exhibits is proud to offer a competitive benefits package and is an EOE.