Client Services Teller & Financial Wellness Advisor

KeyCorp; Boise (ID); On-site; USD 24,796 - 31,684; Full time

Job summary

KeyBank in Boise, Idaho seeks a friendly Teller to provide in-person client service, process deposits and withdrawals, and guide customers toward financial wellness options. You will balance cash drawers, follow security rules, and support colleagues in daily branch operations.

The role requires a high school diploma or equivalent, cash-handling experience, and proficiency with Windows-based PC applications. Notary license is preferred.

Qualifications

• High School Diploma, GED, or equivalent business experience (required).
• Experience in a client service role (required).
• Experienced in cash handling (required).
• General understanding of PC with Windows based applications (required).
• Notary License (preferred).

Responsibilities

• Provide excellent in-person client service and assist with account transactions.
• Identify and resolve client servicing issues; escalate as needed.
• Assist clients in achieving financial goals using wellness tools and refer to bankers.
• Balance cash drawer and follow security procedures.

Skills

Client service

Cash handling

Sales skills

Time management

Financial wellness

Notary license

Education

High School Diploma

Tools

Windows PC

Job description

KeyBank in Boise, Idaho seeks a friendly Teller to provide in-person client service, process deposits and withdrawals, and guide customers toward financial wellness options. You will balance cash drawers, follow security rules, and support colleagues in daily branch operations.

The role requires a high school diploma or equivalent, cash-handling experience, and proficiency with Windows-based PC applications. Notary license is preferred.