Client Services Specialist - Logistics & Fulfillment

Symbia Logistics; Sparks (NV); On-site; USD 35,000 - 54,000; Full time

Job summary

Symbia Logistics is seeking a Client Services Representative in Sparks, NV. This role serves as a primary liaison between clients and our Operations team, ensuring accurate order processing and proactive communication.

A background in warehouse customer service or a 3PL environment helps you excel in this fast-paced setting. Ideal candidates demonstrate strong organizational and communication skills, with proficiency in MS Office.

Qualifications

• At least one year of experience in a warehouse customer service environment preferred.
• 3PL experience is strongly preferred.
• Excellent communication skills are essential.

Responsibilities

• Build and maintain strong client relationships with assigned accounts.
• Manage tasks such as order changes, backorders, order downloads, inventory management, and shipment issues between Symbia and assigned clients.
• Enter orders into the Symbia operating system as required by the client.
• Prepare activity reports as required by management and each client.
• Communicate promptly and accurately to all client requests while showing urgency.

Skills

Communication

Organizational skills

MS Office

Tools

MS Suite

Job description

Symbia Logistics is seeking a Client Services Representative in Sparks, NV. This role serves as a primary liaison between clients and our Operations team, ensuring accurate order processing and proactive communication.

A background in warehouse customer service or a 3PL environment helps you excel in this fast-paced setting. Ideal candidates demonstrate strong organizational and communication skills, with proficiency in MS Office.