Client Services Specialist - Inside Sales & Support

Affinity Group, Sales & Marketing Agency; City of Albany (NY); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Affinity Group, a Sales & Marketing Agency in the United States, seeks a professional to provide continuous service to clients, customers, and staff. The role includes order entry via Foodmark, supporting sales initiatives, and maintaining distributor communications.

Some inside sales and suggestive selling are involved, with standard Monday–Friday hours. Ideal candidates have customer service experience and familiarity with retail environments.

Qualifications

• Flexible and able to adapt to changing priorities.
• Strong communication and problem-solving abilities.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Represent Affinity Group in an ethical and professional manner.
• Provide favorable customer service and resolve questions using provided tools.
• Support sales efforts and maintain communication between clients, customers and management.
• Enter orders into the Foodmark system and verify accuracy against invoices.
• Maintain weekly communication with distributors and provide market information.

Skills

Flexibility

Resilience

Communication

Problem-solving

MS Office

Tools

Foodmark system

Job description

Affinity Group, a Sales & Marketing Agency in the United States, seeks a professional to provide continuous service to clients, customers, and staff. The role includes order entry via Foodmark, supporting sales initiatives, and maintaining distributor communications.

Some inside sales and suggestive selling are involved, with standard Monday–Friday hours. Ideal candidates have customer service experience and familiarity with retail environments.