Client Services Specialist – Flexible Hours & Impact

The Village Family Service Center; Fargo (ND); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

HSA contribution

403(b) match

Dental & vision

FSA

Disability & life insurance

Paid holidays

Paid time off

Job summary

The Village Family Service Center in Fargo, ND, invites a friendly customer service specialist to join our team, handling phones, in-person interactions, appointment scheduling, and client record management.

You will support mental health professionals with administrative tasks in a fast-paced, compassionate environment, with flexible hours Monday through Thursday 9:00 to 2:30 and a commitment to work-life balance. Training and equal opportunity employment are provided.

Qualifications

• High school diploma or equivalent.
• Prior administrative or clerical experience preferred.
• Proficient with Microsoft Office Suite.
• Able to multitask in a fast-paced environment and deliver friendly customer service.

Responsibilities

• Answer phones and schedule appointments.
• Manage client records accurately.
• Provide administrative support to mental health professionals.
• Support office operations and maintain a welcoming environment.

Skills

MS Office

Multitasking

Communication

Organizational skills

Problem-solving

Team player

Independent worker

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

The Village Family Service Center in Fargo, ND, invites a friendly customer service specialist to join our team, handling phones, in-person interactions, appointment scheduling, and client record management.

You will support mental health professionals with administrative tasks in a fast-paced, compassionate environment, with flexible hours Monday through Thursday 9:00 to 2:30 and a commitment to work-life balance. Training and equal opportunity employment are provided.