Client Services Specialist - Flexible Home Care Ops

Interim HealthCare Inc.; Manchester (NH); Sur place; USD 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

40 hours per week

Flexible schedule

Medical/Dental/Vision

401(k) benefits

PTO

Holiday Pay

Online training

CEUs

Résumé du poste

Interim HealthCare Inc. in Manchester, NH is seeking a Client Service Representative to join our local office. You will support the Client Service Supervisor with scheduling, client service, and daily office operations.

Ideal candidates have an Associate’s degree, at least 1 year in healthcare, strong communication, and proficiency with computer software. We offer benefits and a family-friendly culture. This position provides an opportunity to impact patients and families while working a

Qualifications

• Associate’s degree or equivalent education, training, and work experience.
• Minimum of 1 year of experience in healthcare or a related field.
• Understanding of state and federal home care standards and regulations.
• Excellent oral and written communication with clinical and non‑clinical staff.
• Strong organizational skills and attention to detail.
• Proficiency with computer software and the ability to learn new systems quickly.
• Ability to work independently while contributing positively to a team environment.

Responsabilités

• Assist the Client Service Supervisor in ensuring compliance with quality and operational standards.
• Coordinate staff schedules and help optimize scheduling for home care services.
• Document job orders, receive referrals, and assist with staffing requests.
• Maintain employee files, verify credentials and certifications, conduct background checks, and assist with recruiting.
• Verify client insurance and assist with office functions including marketing, payroll, and collections.
• Provide professional and responsive service to clients, caregivers, referral sources, and care team members.
• Help ensure smooth day-to-day office operations and a positive experience for clients and employees.

Connaissances

Customer service

Scheduling

Communication

Teamwork

Computer literacy

Formation

Associate’s degree or equivalent

Outils

Office software

Description du poste

Interim HealthCare Inc. in Manchester, NH is seeking a Client Service Representative to join our local office. You will support the Client Service Supervisor with scheduling, client service, and daily office operations.

Ideal candidates have an Associate’s degree, at least 1 year in healthcare, strong communication, and proficiency with computer software. We offer benefits and a family-friendly culture. This position provides an opportunity to impact patients and families while working a