Client Services Specialist, Corporate Filing

Corporation Service Company; Sacramento, Northern (CA, KY); Hybrid; USD 35,000 - 53,000; Full time

Benefits offered by this job

Annual bonuses

Disability support

Commission plans

Job summary

Corporation Service Company is seeking a Client Service Representative for our Corporate Filing team in Sacramento, CA. You will work directly with client companies and CSC teams to resolve inquiries and provide solutions that keep business running smoothly.

This role emphasizes world-class service, on-site collaboration, and opportunities for growth. The ideal candidate has 5+ years in B2B customer service or admin, strong MS Office skills, and a proactive approach to problem-solving.

Qualifications

• 5+ years of experience in a business to business customer service or administrative capacity
• Energetic self-starter in fast-paced, team-oriented environment
• Attention to detail and accuracy
• Strong prioritization and time-management skills
• Flexibility and agility, multitasking capability
• Problem-solving skills
• Strong computer skills in MS Office, Word, and Excel
• Excellent verbal and written communication skills

Responsibilities

• Build relationships with our clients to understand their unique needs and concerns
• Research, analyze, review, and process legal documents
• Fulfill requests and answer questions for internal and external customers via phone or electronically
• Provide excellent customer service to both internal and external clients
• Manage customer portfolios and organize workflow to meet customers’ time frames and demands
• Data entry of client information, electronic filing, and retrieval of documents
• Navigate between multiple databases quickly and accurately
• Recommend process improvements where applicable
• Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services

Job description

Corporation Service Company is seeking a Client Service Representative for our Corporate Filing team in Sacramento, CA. You will work directly with client companies and CSC teams to resolve inquiries and provide solutions that keep business running smoothly.

This role emphasizes world-class service, on-site collaboration, and opportunities for growth. The ideal candidate has 5+ years in B2B customer service or admin, strong MS Office skills, and a proactive approach to problem-solving.