Client Services Specialist

ManpowerGroup; Sparta (TN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup is seeking a Client Services Specialist for its Sparta, TN client in the office support sector. The role supports the sales and customer service teams with quotes, order updates, and proactive communication.

The ideal candidate has 2+ years of customer service experience, strong phone etiquette, and solid MS Office skills. The position offers daytime hours, onsite work, and opportunities for growth within a reputable workforce solutions company.

Qualifications

• 2+ years of relevant experience required.
• Experience in basic office skills and proper phone etiquette.
• Experience in phone-based sales or customer service preferred.
• Ability to follow instructions and maintain detailed notes on interactions.
• Strong organizational skills and multitasking ability.
• Proficiency in MS Office (Word, Excel, Outlook); AS400 experience is a bonus.

Responsibilities

• Answer calls from customers and provide new quotes or order status updates on existing orders.
• Respond to customer emails requesting quotes or order updates.
• Manage live chat requests from customers seeking quotes or order information.
• Conduct calls to vendors to find suppliers or update customers on order statuses.
• Take customer orders over the phone and follow up as needed.

Skills

Customer service

Phone etiquette

Organizational skills

MS Office

AS400

Tools

MS Office

AS400

Job description

Our client, a dynamic organization in the office support industry, is seeking a Client Services Specialist to join their team. As a Client Services Specialist , you will be part of the Customer Support Department supporting the sales and customer service team. The ideal candidate will have excellent communication skills, strong organizational abilities, and a proactive attitude.

Job Title:

Client Services Specialist

Location:

Sparta, TN (Onsite)

Pay Range:

$16-$20 DOE

Shift:

Monday to Friday, 8:00AM - 5:00PM

What's the Job?

• Answer calls from customers and provide new quotes or order status updates on existing orders
• Respond to customer emails requesting quotes or order updates
• Manage live chat requests from customers seeking quotes or order information
• Conduct calls to vendors to find suppliers or update customers on order statuses
• Take customer orders over the phone and follow up as needed

What's Needed?

• 2+ years of relevant expierence required
• Experience in basic office skills and proper phone etiquette
• Experience in phone-based sales or customer service preferred
• Ability to follow instructions and maintain detailed notes on interactions
• Strong organizational skills and multitasking ability
• Proficiency in MS Office software (Word, Excel, Outlook); AS400 experience is a bonus

What's in it for me?

• Opportunity to work in a supportive and inclusive environment
• Stable daytime hours with minimal weekend or overtime requirements
• Potential for professional growth within a reputable organization
• Engage in meaningful work supporting customer needs
• Be part of a team that values diversity and inclusion

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.