Sales Support Specialist

ManpowerGroup; Troy (MI); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup’s client in Novi, MI is seeking a Sales Coordinator to support order processing, customer communications, CRM administration, and cross-functional coordination. The role drives efficient sales operations and exceptional customer experiences in a fast-paced environment.

The successful candidate will manage orders, maintain CRM data, coordinate with Sales, Customer Service, Finance, Operations, Service, and Legal teams, and assist with quotes and workflow improvements.

Qualifications

• 3+ years of experience in Sales Support, Sales Coordination, Customer Service, Order Management, or related role.
• Experience using CRM systems such as Salesforce.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office, including Excel, Outlook, and Teams.

Responsibilities

• Process purchase orders and support order entry activities.
• Track orders and coordinate updates through fulfillment and delivery.
• Manage customer communications regarding orders, shipments, training schedules, and service requests.
• Coordinate NDAs, contracts, and related business documentation.
• Maintain accurate CRM records and support pipeline management activities.
• Route leads and assist with sales workflow coordination.
• Generate reports and support sales process improvements.
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests.
• Assist with quote revisions and general sales administration.

Skills

Organizational skills

Communication skills

Problem-solving

Tools

Salesforce

Excel

Outlook

Teams

Job description

Support a high-performing sales team and play a key role in delivering an outstanding customer experience.

Our client is seeking a highly organized and customer-focused Sales Coordinator to support our sales operations through order processing, customer communication, CRM administration, and cross-functional coordination. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively manage multiple priorities while ensuring a seamless experience for customers and internal teams.

Job Title:

Sales Coordinator

Location:

Novi, MI

Pay Range:

$31 - $33/hr.

Shift:

Monday to Friday, 8 AM to 5 PM

What's the Job?

• Process purchase orders and support order entry activities
• Track orders and coordinate updates through fulfillment and delivery
• Manage customer communications regarding orders, shipments, training schedules, and service requests
• Coordinate NDAs, contracts, and related business documentation
• Maintain accurate CRM records and support pipeline management activities
• Route leads and assist with sales workflow coordination
• Generate reports and support sales process improvements
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests
• Assist with quote revisions and general sales administration

What's Needed?

• 3+ years of experience in Sales Support, Sales Coordination, Customer Service, Order Management, or a related role
• Experience using CRM systems such as Salesforce
• Strong organizational, communication, and problem-solving skills
• Proficiency in Microsoft Office, including Excel, Outlook, and Teams
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and commitment to customer satisfaction

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Chance to develop your skills in sales operations and customer service.
• Engage with a diverse team committed to excellence.
• Contribute to a company that values innovation and collaboration.
• Potential for career growth within the organization.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.