Client Services & Quotes Specialist (Onsite)

ManpowerGroup; Sparta (TN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup is seeking a Client Services Specialist for its Sparta, TN client in the office support sector. The role supports the sales and customer service teams with quotes, order updates, and proactive communication.

The ideal candidate has 2+ years of customer service experience, strong phone etiquette, and solid MS Office skills. The position offers daytime hours, onsite work, and opportunities for growth within a reputable workforce solutions company.

Qualifications

• 2+ years of relevant experience required.
• Experience in basic office skills and proper phone etiquette.
• Experience in phone-based sales or customer service preferred.
• Ability to follow instructions and maintain detailed notes on interactions.
• Strong organizational skills and multitasking ability.
• Proficiency in MS Office (Word, Excel, Outlook); AS400 experience is a bonus.

Responsibilities

• Answer calls from customers and provide new quotes or order status updates on existing orders.
• Respond to customer emails requesting quotes or order updates.
• Manage live chat requests from customers seeking quotes or order information.
• Conduct calls to vendors to find suppliers or update customers on order statuses.
• Take customer orders over the phone and follow up as needed.

Skills

Customer service

Phone etiquette

Organizational skills

MS Office

AS400

Tools

MS Office

AS400

Job description

ManpowerGroup is seeking a Client Services Specialist for its Sparta, TN client in the office support sector. The role supports the sales and customer service teams with quotes, order updates, and proactive communication.

The ideal candidate has 2+ years of customer service experience, strong phone etiquette, and solid MS Office skills. The position offers daytime hours, onsite work, and opportunities for growth within a reputable workforce solutions company.