Client Services Specialist

Manpower; Johnston (RI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Dynamic environment

Career growth

Diverse team

Employee development

Stable company

Job summary

Manpower in Johnston, RI is seeking a Client Services Specialist to join our client’s team. You will provide phone and email support to clients and help resolve inquiries in a fast-paced financial services environment.

The role offers a pay rate of $22 per hour, with a training period and schedule 10:30am–7pm, subject to business needs. This position emphasizes clear communication, teamwork, and a proactive approach to service delivery.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Strong problem-solving and analytical skills.
• Attention to detail and organizational skills.
• Willingness to learn and adapt to changing business needs.

Responsibilities

• Provide exceptional customer service to clients via phone and email.
• Assist clients with inquiries, account issues, and service requests.
• Maintain accurate records of client interactions and transactions.
• Collaborate with team members to resolve complex client issues.
• Support continuous improvement initiatives to enhance service quality.

Skills

Communication

Interpersonal skills

Teamwork

Problem solving

Attention to detail

Organization

Willingness to learn

Job description

Our client, a leading organization in the financial services industry, is seeking a Client Services Specialist to join their team. As a Client Services Specialist, you will be part of the customer support department supporting client relations and service delivery. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Client Services Specialist

Location: Johnston, RI

Pay Range: $22 per hour

Shift: 10:30am - 7pm after training, hours subject to change due to business needs

What's the Job?

• Provide exceptional customer service to clients via phone and email
• Assist clients with inquiries, account issues, and service requests
• Maintain accurate records of client interactions and transactions
• Collaborate with team members to resolve complex client issues
• Support continuous improvement initiatives to enhance service quality

What's Needed?

• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Strong problem-solving and analytical skills
• Attention to detail and organizational skills
• Willingness to learn and adapt to changing business needs

What's in it for me?

• Opportunity to work in a dynamic and supportive environment
• Gain valuable experience in client relations and customer service
• Potential for career growth within the organization
• Engage with a diverse and inclusive team
• Be part of a reputable company committed to employee development

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)