Client Services & Scheduling Manager — Home Care
BAYADA Home Health Care
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Benefits offered by this job
Job summary
BAYADA Home Health Care in Raleigh, NC seeks a Client Services Manager / Scheduling Manager for the Raleigh Assistive Care State Programs Office. Monday–Friday, 8:30 AM–5:00 PM, with weekly pay.
You will connect clients with caregivers, coordinate schedules, and grow your caseload while building relationships with referral partners and supervising field staff. Requirements include a Bachelor’s degree, strong communication, and comfort with EMR technology; Medicaid experience and supervisory
Qualifications
- Bachelor’s degree required.
- Strong communication, relationship-building, and organizational skills.
- Comfort working with technology and EMR systems.
- Proven track record of increasing responsibility and achieving goals.
Responsibilities
- Coordinate client services and respond quickly to scheduling needs and changes.
- Manage and proactively grow your client caseload.
- Deliver an exceptional experience for clients, families, caregivers, and referral partners.
- Build relationships with referral sources, payors, and community organizations in Raleigh.
- Partner with Clinical Managers to support field employees, including HHAs and CNAs.
- Monitor key performance and financial metrics for your caseload.
- Collaborate with office staff to ensure reliable, high-quality care.
Skills
Education
Job description
BAYADA Home Health Care in Raleigh, NC seeks a Client Services Manager / Scheduling Manager for the Raleigh Assistive Care State Programs Office. Monday–Friday, 8:30 AM–5:00 PM, with weekly pay.
You will connect clients with caregivers, coordinate schedules, and grow your caseload while building relationships with referral partners and supervising field staff. Requirements include a Bachelor’s degree, strong communication, and comfort with EMR technology; Medicaid experience and supervisory
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