Client Services Representative - Endocrinology - EHT

AtlantiCare; Egg Harbor Township (NJ); On-site; USD 24,108 - 34,674; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k)/403(b)

Life Insurance

Disability Coverage

Tuition Reimbursement

FSAs for healthcare and dependent care

Wellness Programs

Pet Insurance

Job summary

AtlantiCare is seeking a Client Services Representative in Egg Harbor Township, NJ to support front desk operations and patient scheduling. You will verify insurance information, enter patient data, and provide accurate financial information to patients.

The role requires 1–3 years of office experience (medical setting preferred) and knowledge of CPT4/ICD-10 coding is a plus. Proficiency with Clinical Applications is beneficial and on-the-job training will be provided.

Qualifications

• High school diploma or equivalent required.
• 1-3 years office experience, preferably in a medical setting.
• Minimum 1 year insurance, CPT4 and ICD‑10 coding experience preferred.
• Knowledge of medical terminology preferred.
• Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30‑60 days from date of hire.

Responsibilities

• Provide front desk support and timely scheduling of patient appointments.
• Collect and verify patient insurance information and enter data into the system.
• Provide accurate financial information to clients and assist with billing questions.
• Deliver quality customer service and support team goals.

Skills

Customer service

Medical terminology

Scheduling

Front desk experience

Education

High School diploma

Tools

Clinical Applications

CPT4 / ICD-10 coding

Job description

Client Services Representative - Endocrinology - EHT

Job Description

ATLANTICARE _____________________________________________ ROLE DESCRIPTION

POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or setting. The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

QUALIFICATIONS

• Education: High school diploma or equivalent required.
• License/Certification: —
• Experience: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, CPT4 and ICD‑10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30‑60 days from date of hire.

PERFORMANCE EXPECTATIONS

• Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.

ENVIRONMENT

• Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury.
• Periodic traveling to other department locations is expected.

REPORTING RELATIONSHIP

This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Benefit Offerings:

• Medical, Dental, Vision, 401(k)/403(b), Life Insurance, Disability and other supplemental benefit programs.

Qualifications

EDUCATION: High School diploma or equivalent required.

LICENSE/CERTIFICATION: —

EXPERIENCE: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, CPT4 and ICD‑10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30‑60 days from date of hire.

Job Details

• Job Identification: 100290
• Job Category: Administrative / Customer Service
• Job Schedule: Full time
• Job Shift: Day
• Pay Range: $17.50 - $25.17
• Holidays Required: No
• Weekends Required: No
• Hrs Per Week: 37.5

Total Rewards at AtlantiCare

At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well‑being of our team members. We offer a comprehensive suite of benefits and resources, including:

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more
• Benefits offerings may vary based on position and are subject to eligibility requirements.

Join a team that values your well‑being and invests in your future.

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

Equal Employment Opportunity

AtlantiCare is an Equal Opportunity Employer. Equal employment opportunity, including veterans and individuals with disabilities.