Client Services Representative

NVA General Practice; Wasilla (AK); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Employee discounts

Health benefits

401(k) with matching

Tuition reimbursement

Paid time off

Flexible scheduling

Scrub allowance

Job summary

NVA General Practice in Wasilla, Alaska, is seeking a full-time Veterinary Client Service Representative. This role involves welcoming clients, managing phone calls, scheduling appointments, and assisting with administrative duties to ensure a positive client experience at the clinic.

Ideal candidates will have prior customer service experience, be detail oriented, and possess multitasking skills. Benefits include employee discounts, health coverage, a 401(k) plan, and opportunities for growth.

Qualifications

• Prior customer service or veterinary experience is required.
• Ability to multitask while attending to clients.
• Organized, dependable, and detail oriented.

Responsibilities

• Greeting clients and creating a positive experience.
• Answering phones and scheduling appointments.
• Assisting veterinarians with administrative tasks.
• Maintaining client records and organized reception area.

Skills

Customer service experience

Multitasking

Detail oriented

Computer savvy

Job description

Position

Full‑time Veterinary Client Service Representative. Pay ranges $16 to $20 depending on experience.

We’re looking for a friendly, enthusiastic individual who loves animals and can manage phones, appointments, and visitors while making clients feel welcome at Wasilla Veterinary Clinic.

Key Responsibilities

• Greeting clients with a bright smile and creating a positive experience.
• Answering phones, scheduling appointments, and addressing client questions.
• Assisting veterinarians and techs with administrative tasks.
• Maintaining up‑to‑date client records and keeping the reception area organized.
• Serving as the face of the front desk and supporting clinic operations.

Qualifications

• Prior customer service or veterinary experience.
• Ability to multitask, such as answering the phone while attending to clients.
• Detail oriented, organized, and dependable.
• Computer savvy and reliable.

Benefits

• Opportunity to work with a team that loves animals.
• Opportunities for growth and development.
• Employee discounts, staff bonuses, health, dental, and vision benefits.
• 401(k) with matching, tuition reimbursement, paid time off, flexible scheduling, and a scrub allowance.

Pay: D.O.E.

If you are ready to bring energy, compassion, and a sense of humor to a team that values you—and the pets you’ll help—apply today.