Pet Care Client Pro - Front Desk & Vet Assistant

NVA General Practice; Anchorage (AK); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Employee discounts

Staff bonuses

Health insurance

Dental insurance

Vision insurance

401(k) with matching

Tuition reimbursement

Paid time off

Flexible scheduling

Scrub allowance

Job summary

Hillside is seeking a full-time Veterinary Client Service Representative in Anchorage to warmly greet clients, answer phones, schedule appointments, and support veterinarians.

This role includes maintaining up-to-date client records, assisting with front desk tasks, and ensuring a welcoming, efficient reception area. Compensation ranges $17-$22 per hour depending on experience, with benefits and opportunities for growth.

Qualifications

• Prior customer service or veterinary experience required.
• Speaks 'woof', 'meow', or 'squawk' is a bonus.
• Must be detail-oriented and organized.

Responsibilities

• Greet clients with a warm, friendly demeanor at the front desk.
• Answer phones, schedule appointments, and assist clients with questions.
• Provide administrative support to veterinarians and techs during front desk shifts.
• Maintain up-to-date client records and keep the reception area tidy and welcoming.
• Assist with appointment check-ins and act as a supportive team member for veterinary staff.

Skills

Customer service

Vet experience

Multitasking

Phone etiquette

Job description

Hillside is seeking a full-time Veterinary Client Service Representative in Anchorage to warmly greet clients, answer phones, schedule appointments, and support veterinarians.

This role includes maintaining up-to-date client records, assisting with front desk tasks, and ensuring a welcoming, efficient reception area. Compensation ranges $17-$22 per hour depending on experience, with benefits and opportunities for growth.